SFS 265 : Fire and Emergency Service Administration

Transcript title

Fire Emergency Service Admin



Grade mode

Standard letter grades

Contact hours total


Lecture hours



SFS 101, SFS 102, WR 121.


Introduces the organization and management of a fire and emergency services department and the relationship of government agencies to the fire service. Emphasis is placed on fire and emergency service ethics and leadership from the perspective of the company officer. (This course is a FESHE non-core requirement and is equivalent to NFA C0272.)

Learning outcomes

1. Describe the basic theories of public sector management.
2. Recognize the importance of ethics and communication skills.
3. Articulate and demonstrate the importance of public policy process, responsibility, and authority.

Content outline

Course Objectives:
1. Acknowledge career development opportunities and strategies for success.
2. Recognize the need for effective communication skills, both written and verbal.
3. Identify and explain the concepts of span and control, effective delegation, and division of labor.
4. Select and implement the appropriate disciplinary action based on an employee's conduct.
5. Explain the history of management and supervision methods and procedures.
6. Discuss the various levels of leadership, roles, and responsibilities within the organization.
7. Describe the traits of effective versus ineffective management styles.
8. Identify the importance of ethics as it relates to fire and emergency services.
9. Identify the roles of the National Incident Management System (NIMS) and Incident Management System (ICS).

Required materials

A textbook will be required and Blackboard will also be used for this course.

Grading methods

Students are assessed by quizzes, assignments, self-assessment, group exercises, scenarios, simulations and exams.

Outside of

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