COMM 219 : Small Group Communication

Transcript title

Small Group Communication

Credits

4

Grade mode

Standard letter grades

Contact hours total

40

Lecture hours

40

Description

Provides theory and practice in teamwork, leadership, and conflict management through participation in small group situations. The emphasis will be on task-oriented, decision-making groups.

Learning outcomes

1. Explain the transactional model of communication and describe how messages may be sent and received at both conscious and unconscious levels.
2. Describe the behaviors and attitudes used by the competent communicator who adapts appropriately to contexts, other people, and the communicator's goals.
3. Explain and analyze the differences between a "me" orientation and a "we" orientation to problem-solving.
4. Recognize the cyclical nature of team development and create appropriately negotiated norms for team maintenance and performance enhancement.
5. Recognize and describe roles necessary for task performance and team maintenance, including the role of leader.
6. Analyze and report on the communication skills needed for managing conflict and tension in the team setting.

Content outline

1. Communication competence
a. Ethics
b. Skills
c. Sensitivity
d. Knowledge
e. Commitment
2. Definition of group
a. Interdependence
b. Common goal
c. Three or more
3. Phases of group development
a. Forming
b. Storming
c. Norming
d. Performing
4. Roles and leadership in groups
a. Task
b. Maintenance
c. Disruptive
5. Effective group management
a. Group climate
b. Goal setting
c. Trust
d. Decision-making methods
6. Critical thinking in groups
a. Claim
b. Evidence
c. Research
d. Inferences
e. Fallacies
f. Standard agenda
7. Conflict management
a. Conflict styles
b. Positional bargaining
c. Principled negotiation
8. Anger management

Required materials

Traditional course materials: Text, paper, pens, some presentational media.

Grading methods

Grades will be determined by exams, group projects and class participation.

General education/Related instruction lists

  • Foundational Skills/Oral Communication

Outside of
expected

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