Standard letter grades
Contact hours total
Introduces practical skills in listening to increase understanding and to help others.
1. Identify, explain and employ the sequential steps of the listening process.
2. Demonstrate effective listening for diverse listening goals, adapting listening behaviors to reduce conflict and misunderstandings with others.
3. Manage and retain information by using a variety of memory skills, including mnemonics, repetition and note-taking.
4. Improve understanding of complex messages through paraphrasing, reflection, reframing, and authentic questions.
II. Process of Listening
III. Listening Goals
IV. Obstacles to Listening
V. Types of Pseudo-Listening
Textbooks, paper, pencils.
Grades will be determined by class activities, an exam, and a final paper.