COMM 250 : Listening

Transcript title




Grade mode

Standard letter grades

Contact hours total


Lecture hours



Introduces practical skills in listening to increase understanding and to help others.

Learning outcomes

1. Identify, explain and employ the sequential steps of the listening process.
2. Demonstrate effective listening for diverse listening goals, adapting listening behaviors to reduce conflict and misunderstandings with others.
3. Manage and retain information by using a variety of memory skills, including mnemonics, repetition and note-taking.
4. Improve understanding of complex messages through paraphrasing, reflection, reframing, and authentic questions.

Content outline

I. Listening--defined
II. Process of Listening
A. Hearing
B. Selecting
C. Interpreting
D. Responding
E. Remembering
III. Listening Goals
A. Information
B. Pleasure
C. Interpersonal
IV. Obstacles to Listening
A. External
B. Internal
V. Types of Pseudo-Listening

Required materials

Textbooks, paper, pencils.

Grading methods

Grades will be determined by class activities, an exam, and a final paper.

Outside of

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