Capstone: Fire/Emerg Svc Admin
Standard letter grades
Contact hours total
FIRE 101, FIRE 102, FIRE 110, FIRE 112, FIRE 114, FIRE 175, FIRE 120, and WR 065 (or higher) or placement into Wr/Comm Level 9.
Prerequisites with concurrency
Recommended to be taken your second year.
Introduces the organization and management of a fire and emergency services department and the relationship of government agencies to the fire service. Emphasis is placed on fire and emergency service ethics and leadership from the perspective of the company officer. This course is a FESHE non-core requirement (equivalent to NFA C0272) and meets DPSST Fire Officer I requirements.
The following learning outcomes are those of the National Fire Academy (NFA).
1. Describe the basic theories of public sector management.
2. Recognize the importance of ethics and communication skills.
3. Articulate and demonstrate the importance of public policy process, responsibility, and authority.
1. Acknowledge career development opportunities and strategies for success.
2. Recognize the need for effective communication skills, both written and verbal.
3. Identify and explain the concepts of span and control, effective delegation, and division of labor.
4. Select and implement the appropriate disciplinary action based on an employee's conduct.
5. Explain the history of management and supervision methods and procedures.
6. Discuss the various levels of leadership, roles, and responsibilities within the organization.
7. Describe the traits of effective versus ineffective management styles.
8. Identify the importance of ethics as it relates to fire and emergency services.
9. Identify the roles of the National Incident Management System (NIMS) and Incident Management System (ICS).
New Challenges and Opportunities
-education and training
-active listening skills
-span of control
-delegation/division of labor
-unity of command
-chain of command
Tools for Employee Development
-evaluation and appraisal of employees
-rewards and motivation
-progressive system of discipline
Management and Supervision
Managing Resources for Emergency and Non-Emergency
-Roles and Responsibilities
Supervision and Management
-conflict of interest
-code of ethics
Incident management system
-duties and responsibilities
-transfer of command
This course requires students to purchase a textbook.
Students are assessed by quizzes, assignments, self-assessment, group exercises, scenarios, simulations and exams.