HS 162 : Effective Helping Skills I

Transcript title

Effective Helping Skills I



Grading mode

Standard letter grades

Total contact hours


Lecture hours



HS 101 and WR 121Z.

Course Description

Focus is on skills of interacting with people both verbally and non-verbally, as well as the ethical and cultural underpinnings to helping and interviewing. Emphasis placed on understanding and application of the principles of interviewing. Significant concentration on practicing skills with peers.

Course learning outcomes

1. Demonstrate effective counselor characteristics and behaviors through oral, written, and nonverbal communication and expressions.
2. Demonstrate essential interviewing and counseling skills.
3. Describe factors, such as cultural diversity, ethics and personal values, which influence the helping process.
4. Demonstrate an orientation to wellness and prevention as desired counseling goals; including values assessment and self-care strategies appropriate to the counseling role.
5. Illustrate self-awareness to promote therapeutic relationships and appropriate professional boundaries.

Content outline

  • Ecological Systems Theory
  • Basic Attending Skills
  • Attending Behavior
  • Reflections
  • Clarifying
  • Responding to Feelings and Emotions
  • Summarization
  • Integration of Skills
  • Multicultural Issues
  • Crisis Intervention
  • Theoretical Approaches

General education/Related instruction lists

  • Human Relations

Outside of

Use the COCC Catalog to find extraordinary classes and degree programs. Start your journey here »