Transcript title

Intro to Prof Med Assist

Credits

4

Grading mode

Standard letter grades

Total contact hours

40

Lecture hours

40

Course Description

Introduces medical assistant key competencies related to office practices and administrative responsibilities defined by the Commission on Accreditation of Allied Health Education Programs and the Medical Assisting Educational Review Board. Includes concepts related to professionalism, diversity, confidentiality, communication, telephone techniques, legal concepts, scheduling, triage skills, and office safety.

Course learning outcomes

1. Describe the scope of practice for medical assistants and apply relevant legal, ethical, and regulatory guidelines to ensure professional compliance.
2. Analyze and implement safety protocols for fire, electrical, and chemical hazards and emergencies within the medical office environment.
3. Demonstrate effective communication strategies, including overcoming barriers, utilizing telecommunication tools, and adapting to special needs in various healthcare settings.
4. Demonstrate proper medical documentation and patient history-taking techniques, conduct interviews, and provide patient education while maintaining accountability, reliability, and respect for diverse populations.

Content outline

1. Scope of Practice and Standard of Care
2. Professionalism in Medical Assisting
3. Legal Concepts
4. Ethics and Personal Ethics
5. Bill of Rights and Intro to the Electronic Health Record
6. Communication and Barriers to Communication
7. Documentation and Americans with Disabilities Act
8. Diversity in Medical Assisting
9. Telephone Communication
10. Office Safety and Patient Education Project

Required materials

Computer and textbook is required.