Transcript title
Quality Improve/Health Care
Credits
4
Grading mode
Standard letter grades
Total contact hours
60
Lecture hours
20
Other hours
40
Prerequisites
HIM 260.
Recommended preparation
Successful completion of first-year Health Information Management course work.
Course Description
Provides an analysis and application of quality management, risk management, and performance improvement. Includes performance improvement data analysis, identification of improvement opportunities based on performance measurements, and communicating improvement activities. Students will have the opportunity to examine and and apply known team structures and quality improvement techniques while creating a performance improvement model.
Course learning outcomes
1. Apply quality and performance improvement tools and techniques to monitor, report, and improve processes.
2. Demonstrate effective teamwork and communication techniques in support of quality and performance improvement initiatives.
3. Analyze the environment of care and use data to identify outcomes that promote quality care and patient safety.
4. Demonstrate the legal and managerial aspects of evaluating and sustaining performance improvement programs.
5. Implement information management and graphical tools to create professional presentations that support performance improvement.
Content outline
- Quality Improvement Tools
- Team Structure
- Risk in the Environment of Care
- Implications of Performance Improvement
- Facility-Wide Outcomes related to Quality Management and Performance Improvement
- Tools to Monitor, Report, and Improve Processes
- PowerPoint and Excel
- Effective Communication Techniques
- Effective Information Management Tools for Performance Improvement
- Management and Evaluation of Performance Improvement Programs
Required materials
Required textbook. Computer and reliable internet access. Portable storage device (e.g., USB drive).
