Transcript title

Effective Helping Skills I

Credits

4

Grading mode

Standard letter grades

Total contact hours

60

Lecture hours

30

Lab hours

30

Recommended preparation

BH 101 and WR 121Z.

Course Description

Focuses on skills of interacting with people both verbally and non-verbally, as well as the ethical and cultural underpinnings to helping and interviewing. Emphasis placed on understanding and application of the principles of reflective listening. A large portion of this class is dedicated to skill development based on material covered in class and requires small group lab work.

Course learning outcomes

1. Demonstrate effective counselor characteristics and behaviors through oral, written, and nonverbal communication.
2. Demonstrate in lab real play scenarios beginning-level interviewing and counseling skills.
3. Describe factors, such as cultural diversity, ethics and personal values, which influence the helping process.
4. Demonstrate in lab real play scenarios self-awareness to promote therapeutic relationships and appropriate professional boundaries.
5. Articulate suicide prevention strategies.

Content outline

1. Ecological Systems Theory
2. Basic Attending Skills
3. Reflections
4. Clarifying
5. Responding to Feelings and Emotions
6. Summarization
7. Integration of Skills
8. Issues of diversity, equity and inclusion
9. Crisis Intervention/suicide prevention
10. Theoretical Approaches
11. Professional presentation for job interviews

Required materials

Textbook and access to a computer for video work.

General education/Related instruction lists

• Human Relations